TERMS AND CONDITIONS
- When you book it will depend on what booking engine you use how payment is made. Some booking engines require that you pay on booking others are pay on arrival. If you have not prepaid when booking we require payment on the day of arrival. It is standard practice that the website you booked on will take your credit card details - I will charge this credit card on your arrival day unless you let me know you would like to pay via another method e.g. cash or bank deposit. Note: we do on charge the 2% credit card transaction fee the banks charge us for credit cards.
- Payment options are: by credit card on arrival, bank deposit or cash please ensure you are ready to pay on the day of arrival, or have prepaid.
- If paying direct to our bank account details are as follows:
- NZ bank transfer Bank Account Number is: 020704 0378757 00 - please put your name and date of arrival
- If paying from overseas it is a telegraphic transfer:
Bank – BNZ, 226 Trafalgar Street, Nelson, New Zealand
Sort/BSB/Swift code/ BKNZNZ22
Account 02 0704 0378757-000
- All prices are inclusive of GST. Prices are subject to change without notice.
- A deposit will be required for special events and weddings, or for longer stays. Please inquire when the booking is made - note if you are booking in the peak period 1 Nov to 31 March and we have taken a deposit and you cancel - we will hold the deposit until we have covered enough bookings to pay back the deposit.
- All payments made are in NZD
- Visa and Mastercard accepted - Sorry no Amex or Diners (note we do charge a 2% cc transaction fee so please let us know if you would like to pay via another method)
- No functions or parties unless agreed prior to the booking
- If you have a pet, please email and ask if appropriate for the pet to join you
- We are a non smoking property - we know if you have guests that you cannot control everyone, but our preference is for a non smoking property, if you do smoke please be very aware of other guests who may have chosen to stay with us because we are a non smoking property. We would like people to respect this policy
Guests can cancel free of charge until 14 days before arrival. Guests will be charged the total price if they cancel in the 14 days before arrival.
Soiling or damage policy
- Please note that any damage/loss caused to the property or furnishings during your stay could result in costs of repair (and any insurance excess) being charged directly either fully or partly, to you the registered guest.
- Is free and unlimited
We are a rural property situated in the middle of farming land, there are normal farming practices going on around us which may include the farmer rounding up his sheep at 7 am in the morning, or the sound of hay harvesters or irrigators in a paddock nearby working. 99% of the time all you can hear is the sound of the birds wings as they fly past but occasionally the peace is broken by the fact that we live in the country.
We have planted and continue to plant to encourage bird life on the property, we have a great mix of native birds now visiting.
Being rural also means if you leave the lights on at night and windows open you may get insects, just something to be aware of, we do not have any issues with insects but you may be visited by moths etc if you do leave lights and windows open at night.
There are ponds on the property to encourage bird life, although they are fenced please be aware of them if you have children.
Power - all of our water runs off a pump so if for any reason we lose electricity that means we also lose our water supply e.g. toilets will not flush etc. Just something to be aware of.
We have the most beautiful water from a under ground aquifer - you can drink our water straight from the tap.